Terms & Conditions
Welcome to mandibrew.com, the official website of Mandi — a premium non-alcoholic coffee liqueur brand based in India. By using our website, you agree to the following terms and conditions. Please read them carefully before using our site or placing an order.
1. General Information
This website is operated by Mandi. Throughout the site, the terms “we”, “us” and “our” refer to Mandi. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.
We reserve the right to update or modify any part of these terms at any time. Changes will be posted here, and your continued use of the site means you accept those changes.
2. Eligibility
To use this website and make purchases, you must:
Be at least 18 years old
Use this website only for lawful purposes
Provide accurate and complete information when required
3. Product Information
We aim to ensure that all product details, images, and descriptions are accurate. However, we do not guarantee that all information is error-free, complete, or current.
Note: Mandi is a non-alcoholic product, but is intended for adult use due to its coffee and caffeine content.
4. Pricing & Payments
All prices listed on the site are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
We accept payments through secure payment gateways. By completing a transaction, you confirm that the payment method used is yours and has sufficient funds or authorization.
5. Shipping & Delivery
Orders are processed within [X business days] after placement.
Shipping times may vary based on your location.
You’ll receive tracking details once your order is dispatched.
For full details, refer to our Shipping Policy.
6. Returns & Refunds
Due to the consumable nature of our product, we currently do not accept returns or exchanges unless the item is defective, damaged, or incorrect.
To request a replacement or refund, please contact us within 48 hours of delivery with photo evidence.
Read our Refund Policy for more.
7. Intellectual Property
All content on this site — including text, graphics, logos, images, and product designs — is the property of Mandi and protected by intellectual property laws. You may not copy, reproduce, or distribute any content without written permission.
8. User Conduct
You agree not to:
Use the site for unlawful purposes
Attempt to breach or hack the website
Post offensive, misleading, or harmful content
We reserve the right to suspend or block any user account in violation of these terms.
9. Limitation of Liability
We make every effort to maintain an uninterrupted, error-free experience, but we do not guarantee that the website will always function as intended. Mandi is not liable for any damages arising from the use (or inability to use) this site or our products.
10. Governing Law
These Terms are governed by the laws of India. Any disputes arising from these Terms shall be subject to the jurisdiction of courts located in Punjab, India.
11. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
📩 Email: hello@mandibrew.com
📍 Address: Mandi Gobindgarh, Punjab, India